How do I contact Disney about my experience purchasing tickets or attending the show? July 12, 2021 19:02 Updated Please contact Disney Theatrical Guest Services to share your comments or questions. Related articles Aladdin on Broadway Box Office – Address & Hours Ticket Purchase Troubleshooting / I'm unable to make a purchase on Ticketmaster Where can I find out about job opportunities with Disney Theatrical Group? Inclement Weather and Broadway Performances Is it possible to request an exchange for my tickets?